01Operations
Digital Transformation
& Automation
The work that repeats every day is the work still being done by hand. We measure it, then make the repeatable part run itself.
Pastor. Consultant. Strategist.
Move your cursor to see the system
Hi, I’mI’m FranklynWilliamson.
Helping businesses, nonprofits, ministries and organizations move from analog to digital.
Founder and Principal Consultant
Franklyn V.A. Williamson
- 35+ years of leadership
- 35+
- Leading people and organizations since 1988
- Since
- 1988
- Consulting reach: local, national and international
- LocalNational
International
You already know what’s slowing you down.
Organizations rarely arrive with a technology question. They arrive with a sentence about their week. These are the ones we hear most.
“We need to automate fulfillment.”
“Our POS system isn’t working.”
“Too much paperwork.”
“Everything is still being done by hand.”
“Our systems don’t talk to each other.”
“We don’t know what technology we actually need.”
“Our workflow requires too much human intervention.”
“We need a stronger digital presence.”
How I help organizations move forward.
Four kinds of work, from a single assessment to a full modernization. Open a card to see everything it covers.
Digital Transformation
02Infrastructure
IT Strategy
& Technology
Technology bought one problem at a time rarely adds up to a system. We plan it, secure it, and move it to the cloud where that is the right call.
03People
Leadership &
Organizational Development
Lean teams carry the same systems a large staff would, with none of the slack. The roadmap has to fit the people expected to follow it.
04Presence
Web, Automation
& Digital Presence
Being findable is infrastructure, not marketing. A site that works, search that finds it, and the forms and follow-ups behind it running on their own.
Nothing gets automated until it gets measured.
A manual process is an estimate. We sample the work as it actually runs, so the system that replaces it is built on what happens rather than what everyone assumes.
- ManualWork repeated, re-keyed, and waiting on a person to notice it.
- MeasuredEach step sampled where it runs, at the point it costs time.
- AutomatedThe repeatable part runs itself. People handle the exceptions.
Better systems. By design.
Five steps. The fifth is the reason most of our clients are still our clients: we do not hand over a document and disappear.
- 01
Listen
Before any assessment, we learn the organization: its people, its goals, the parts of the day that hurt, and the customers on the other end of it.
- 02
Assess
We evaluate the technology, systems and workflows already in place, and find where work is being repeated, re-keyed or waiting on someone.
- 03
Strategize
We build a practical roadmap around what the organization actually needs, in the order that makes sense to fund and to absorb.
- 04
Implement
We deploy the systems, integrations, automation and infrastructure, and we stay through the part where people have to start using them.
- 05
Support
We remain the people you call. The relationship is designed to continue long after implementation, because that is when most of the value arrives.
We don’t disappear after implementation.
Experience that goes beyond technology.
Franklyn V.A. Williamson
Founder and Principal Consultant
Leadership since 1988.
Franklyn V.A. Williamson has spent close to four decades in leadership: in ministry, in organizational development, and in the community. He founded FVAW Consulting Group, LLC to put that experience behind the technology decisions that small businesses and nonprofits have to make without a CIO.
That background is the reason the work starts with listening rather than with a product recommendation. Systems fail for human reasons far more often than technical ones, and a roadmap that ignores the people expected to follow it is not a roadmap.
People first.
Systems, processes
and profits second.
The FVAW standard
Four words, measured the same way everything else here is. We do not install technology and disappear.
Honesty
You will hear what your systems actually need, including when the answer is that you do not need to buy anything yet.
Integrity
The recommendation does not change based on what is most profitable to implement.
Reliability
We answer. During the engagement, and for years after it, the people who did the work are the people who pick up.
Professionalism
Your staff, your board and your congregation are treated as the people the technology is ultimately for.
Built for people doing meaningful work.
Local, national and international, on site and remotely. If your week has a process that still needs someone watching it, this is for you.
- Small businesses
- Medium-sized businesses
- Entrepreneurs
- Nonprofits
- Community organizations
- Churches & ministries
- Corporations
- Leadership teams
Leadership worth sharing.
Decades of leading congregations, teams and organizations, available to yours: in a room, on a call, or across a season of planning.
- Speaking engagements
- Workshops
- Leadership sessions
- Church assessments
- Strategic planning
- Team consulting
- Virtual consultations
- On-site consultations
Ready to move from analog to digital?
The first conversation is free and there is nothing to prepare. Tell us what your week actually looks like, and we will tell you what we would look at first.